How Many Individual People Should Be Staffed on Any Given Account?
🎧 Listen to: Summary: The “magic number” for account staffing is based on efficiency, not headcount. Agencies should use a strategic **Dedicated Core** (2-3 essential roles for institutional knowledge) supplemented by a **Flexible Pool** (specialized, on-demand resources). T
When Does Your Agency Need A VP of Production?
🎧 Listen to: Summary: An agency needs a VP of Production (VPX) when the founder can no longer manage production chaos. The VPX builds strategic infrastructure to ensure **consistent quality**, handles **multiplying project complexity** through scalable systems, and enforces **fiscal dis
