Beyond the Click: The ‘Middle Funnel’ Mistake That’s Killing Your Lead Pipeline (and the Landing Page Fix)
- Maria Ramos
- Strategy
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Beyond the Click: The ‘Middle Funnel’ Mistake That’s Killing Your Lead Pipeline (and the Landing Page Fix)
The biggest Middle Funnel Mistake is treating the landing page as a finish line. Fix your lead pipeline by implementing a Multi-Step Intent Filter instead of a simple form, and converting your "Thank You" page into an Instant Authority Builder that capitalizes on peak prospect engagement.
Beyond the Click: The ‘Middle Funnel’ Mistake That’s Killing Your Lead Pipeline (and the Landing Page Fix)
You did a great job on the ad. Your cost per click (CPC) is just right, and you’re getting a lot of leads. You’re enjoying the success until your sales team tells you that 80% of those “leads” are either not answering the phone or having discussions that go nowhere.
What went wrong? You repaired the Top of Funnel (TOFU), but you’re doing the largest Middle Funnel Mistake in the game: you think your landing page is the end of the line, not the way to qualify people.
In the Middle of Funnel (MOFU), a warm prospect chooses if they really trust you enough to spend money. If your landing page and immediate follow-up don’t generate trust and make your intentions clear, you lose money on the click and your pipeline leaks.
We at SPEEDXMEDIA think of the landing page as a way to get people who are “interested” to “committed.” Here are the two steps you need to do to improve your lead pipeline and close the MOFU gap.
1. The Mistake: The Form That Is Too Simple
A lot of landing sites only ask for Name, Email, and Phone, which is the cheapest way to do it. This is a big Middle Funnel Mistake since you’re encouraging visitors that isn’t very interested. Everyone gives away a free email. This form layout makes a lot of MQLs (Marketing Qualified Leads), but not a lot of SQLs (Sales Qualified Leads).
The Fix: The Multi-Step Intent Filter. Use a method with two or three steps. The idea isn’t to stop people from signing up; it’s to make sure they are qualified via effort.
- Step 1 (Low-Friction): Give your name and email address for the first follow-up.
- Step 2 (Medium-Friction): Ask one question that shows you really want to know the answer, like “What is your current monthly ad spend?” or “What system are you looking to integrate with?” This inquiry makes the user stop, think, and tell you how much money or technical information they have. If they respond this, their intention changes right away.
- Step 3 (High-Friction): Get the phone number and any other needed permission.
The conversion rate could go down a little, but the LQC (Lead-to-Qualified Conversion Rate) will go through the roof, giving your sales team only the leads that have shown they are serious.
2. The Error: The “Thank You and Wait” Page
The prospect has just given you their information. Your “Thank You” page reads, “Someone will be in touch soon,” and they are at their most engaged. This stops the momentum right away and makes the prospect go back to their inbox, which is a distraction.
The Fix: The Instant Authority Builder. Your immediate post-conversion experience needs to fill the MOFU gap by giving value and establishing authority right away.
- Rule 1: Deliver gated content right away. Don’t send the checklist or guide by email. Instead, show it right away on the thank-you page. The email is only there as a backup. This gives you instant satisfaction and proves that the commitment was worth it.
- Rule 2: Give the next step right away. If someone downloaded an eBook, the thank you page should quickly offer the next logical, low-friction step, such scheduling a 15-minute diagnostic call or using a live demo tool. They are heated now, so make the most of that heat.
- Rule 3: Use video reviews. Show them a short video of a client who is just like them talking about how great your solution is. This leverages the most trusted sort of content to create trust when people are most open to it. Read more about the psychological impact of video testimonials and how to create your own here.
To fix the Middle Funnel Mistake, you need to stop thinking of your landing page as the conclusion of the funnel and start thinking of it as a way to speed up your commitment. Stop gathering names and start gathering real leads that your sales staff can close.
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